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If you are going to outsource your help desk...
Make sure they can fucking understand ENGLISH!
*head!desk*
I wonder if I can find an email address for them, at least then I wouldn't be stuck on hold for 10 minutes waiting to get another person that doesn't comprehend English.
*head!desk*
I wonder if I can find an email address for them, at least then I wouldn't be stuck on hold for 10 minutes waiting to get another person that doesn't comprehend English.